About Us
Who we are
DoctorsBackOffice is committed to transforming the healthcare revenue cycle, with over 24 years of experience. As a leading medical billing and revenue cycle management company, we specialize in providing complete solutions that enable physicians, hospitals, and group practices to maximize income while reducing administrative burdens.
Since our beginning in 2000, we have been committed to your growth and success. Our client-focused approach means collaborating with you to understand your specific challenges and goals. We help you negotiate the complex issues of medical billing and revenue management by providing tailored solutions and ongoing support, allowing you to focus on providing excellent patient care.
What Sets DoctorsBackOffice Apart?
At DoctorsBackOffice, we understand the importance of staying up-to-date in a continuously changing healthcare industry. Our team is well-versed in industry regulation, including MIPS and MACRA, ensuring that your practice adheres to compliance standards while maximizing reimbursement opportunities. We use the latest technologies and best practices to improve your billing operations, allowing you to operate at the highest level of productivity.
We believe in building relationships based on trust and reliability. Your practice’s success is our success, and we take pride in being the unseen force working tirelessly behind the scenes. With us by your side, you gain not just expertise but also peace of mind knowing that your administrative tasks are in capable hands. Together, let’s create a thriving environment where healthcare providers can shine brightly while delivering exceptional care to those who depend on them most. At DoctorsBackOffice, we’re here for you—because when you succeed, everyone wins!
We are more than just a billing company; we are dedicated to your financial success and the improvement of patient outcomes. Allow us to simplify medical billing so you can focus on providing high-quality treatment. With our expertise and dedication, we are here to help you every step of the way.
Additionally, with DoctorsBackOffice, you get:
- Swift and Precise Claims Submission: Our team files your claims within just 24-48 hours, so you experience minimal hold-ups.
- Reduced Accounts Receivable Days: Thanks to our streamlined process, your accounts receivable days will remain significantly lower than the industry average.
- Exceptional Approval Rate: We boast a 99% clean claim rate, meaning most of your claims get approved right away—no hassle!
- Complete HIPAA Compliance: Your practice’s security is our top priority; we adhere strictly to all regulations to keep everything safe.
- Expert Coders at Your Service: Our certified coding professionals bring over a decade of experience to the table, ensuring accuracy in every detail.
- State-of-the-Art Technology: We leverage the latest software solutions so your practice can benefit from cutting-edge advancements in medical billing.
Connect with Us
Choosing DoctorsBackOffice means opting for trustworthiness and expertise. Let us take care of the intricate world of medical billing while you concentrate on what truly matters: providing excellent care for your patients.
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How we works
Payers Verification
- Collect patient information, including personal details and insurance coverage.
- Verify insurance eligibility and benefits.
Medical Coding
- Assign codes to the medical procedures and diagnoses using standardized coding systems (like ICD-10 and CPT).
- Ensure codes are accurate and compliant with regulations.
Charge Entry
- Input charges into the billing system based on the services rendered.
- Review documentation to ensure all services are captured.
Claim Submission
- Prepare and submit claims to insurance companies, ensuring all information is complete and accurate.
- Use electronic claim submission whenever possible for efficiency.
Follow-Up on Claims
- Monitor the status of submitted claims.
- Communicate with insurance companies to resolve any issues or denials.
- Make necessary corrections and resubmit claims as needed.
Payment Posting
- Post payments received from insurance companies and patients.
- Reconcile payments with the accounts receivable records.
Account Receivable Management
- Maintain accurate records of all transactions and communications.
- Follow up on outstanding accounts to ensure timely payment.
Compliance and Reporting
- Stay updated on healthcare regulations and billing practices to ensure compliance.
- Generate reports on billing performance and accounts receivable metrics.
Continuous Education
- Engage in ongoing training and education to keep up with changes in coding standards, insurance policies, and billing software.